Privacy Policy

At EarthySet, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, shipping address, billing address, phone number, and email address.
  • Order Information: Products ordered, order value, and payment method (no credit card details are stored).
  • Payment Information: Processed securely through third-party payment gateways. We do not store your full credit card information.
  • Account and Service Information: Details you provide when you create an account, contact us, subscribe to our newsletter, save items to a wishlist, sign in through a social login option, or use live chat support.
  • Technical Data: IP address, browser type, device type, operating system, referring URLs, and usage data.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding your order status or inquiries
  • Improve and personalize your shopping experience
  • Send transactional emails (e.g., order confirmations and shipping updates)
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Payment processors to complete your transactions
  • Shipping carriers to deliver your order
  • Service providers that support our website operations (e.g., email, hosting, and customer support services)
  • Legal authorities, if required by law or to protect our rights

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and to understand how our website is used. You can control cookies through your browser settings, although disabling them may affect how parts of the website work.

6. Security of Your Information

We implement reasonable security measures to protect your information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise your rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

🕒 Response Time: Our support team responds to all inquiries within 24 hours.